Frequently asked questions
What courier companies do we use?
Europe & worldwide
Depending on the destination, you can choose from available DPD, DHL, or UPS shipping options at checkout.
USA & Canada
We have a local warehouse in the USA, which allows us to ship orders within the US and to Canada.
Available carriers may include: UPS, USPS, DHL.
How to apply discount coupon?
-
How to apply discount coupon:
Destination countries - Where do we ship?
-
We ship our products to most countries worldwide, including the USA, Canada, UK, Australia, and many others.
-
To see the available shipping methods and prices for your country, simply add the desired products to your cart and enter your delivery address at checkout.
Shipping restrictions
-
Russia & Ukraine – unfortunately, we are currently unable to ship orders to these countries.
-
Turkey – shipping is possible, but please be aware that the customs clearance process can be complicated and may require additional steps or documentation from the recipient.
How much is the shipping?
-
Shipping costs are automatically synchronized with the current pricelists of courier companies. They depend on the total weight of goods and the destination address.
-
In the case of transport outside the European Union, transport companies sometimes charge VAT, customs duty and a customs processing fee before/on delivery. These fees are out of our control and may vary depending on the destination country but also depending on which customs office is currently processing the package. It is not included in shipping paid in our store. They are usually either 0 or varying around 25% of the price of the order.
-
To see the shipping costs, just add desired items to the cart, proceed to checkout and fill in your destination address.
-
How to check the shipping costs on your PC:
Do we have dealers?
-
We ship worldwide. Our business plan is based on direct sales to end customers (B2C). This approach allows us to keep margins low and prices reasonable. Nonetheless, we have established partnerships with resellers in select countries to ensure that shipping costs remain affordable for customers located far from Europe. If you would like to know whether we have a reseller in your country, please contact us through our contact form and we will let you know what options are available.
-
Are you interested in becoming a reseller?
-
If you are a dealer and would like to offer LSK Electronics products, feel free to contact us through the form. We review reseller partnerships individually.
-
I am from the EU and I do have a valid VAT number. How to buy your products without paying VAT?
-
To exclude VAT, please just fillin your VAT number in the shopping cart. If your VAT is valid, you will see the VAT excluded price at the checkout.
-
How to fill in your VAT number:
My currency is USD. How much will it cost in USD?
-
If your currency is USD or any other currency (we accept EUR), you will see an estimated conversion in our
e-shop. -
The actual final amount will depend on the exchange rate used by PayPal or Stripe payment gateway.
-
The final amount will be displayed during checkout before completing the payment.
I do not have PayPal account. How can i pay with Mastercard/Visa?
-
We use PayPal and Stripe as our payment gateways.
-
Stripe supports secure card payments.
-
PayPal supports card payments without a PayPal account, or payments using your PayPal balance.
-
To use the PayPal gateway, simply click on the card provider symbol, or click "Pay with PayPal." In the pop-up window, select "Pay with card" under the "Login" button.
-
Please note that PayPal charges higher fees, which is why we prefer Stripe. A small surcharge will be added if you choose to pay via PayPal.
